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Infor EAM Call Center centralizes incoming maintenance requests for organizations with large constituencies, such as local governments, airports, and universities. This module empowers operators and customer service representatives by putting all the information needed to handle maintenance, service, and asset management requests in one place.

Learn more about:

  • Gathering information, solving problems

  • Providing a point of triage

  • Accessing a comprehensive knowledgebase

  • Using a geographic information system (GIS) to target problems

  • Connecting with an integrated partner

Sponsored by Infor